Phone- 01237 45 23 23 or Mobile- 0774 808 33 33

Privacy Policy

Who we are

Our website address is: http://ecofreshovencleaning.co.uk.

What personal data we collect and why we collect it

Contact Forms

Only the basic customer information for booking a job is required and stored.

Customer reviews

Only the customers name, star rating, job date and comments will be shown. Most customers will use our Facebook page for reviews or recommendations.

Media

If you email images to us be aware the uploading images may contain embedded location data (EXIF GPS) included.

Analytics

Who we share your data with

Her Majesty’s Revenue and Customs if required by law.

What third parties we receive data from

We use the visitor counters from Google Analytics and Stat Counter (https://statcounter.com/about/legal/). These collect only anonymous data to process and analyze.

How long we retain your data

Your contact details are only used in connection with completing the job you have booked and for our tax records. No details are sold on or used for any marketing purposes.

What rights you have over your data

If you have booked a job with us, you can request to receive the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. We are required by UK law to keep a record of work undertaken for 6 years.

Where we send your data

Any emails we receive from customers are stored on our web hosting server in Wales.

Additional information

How we protect your data

Our web hosting server is password protected. Written customer booking details are kept in a locked vehicle during oven cleans. Our office is secure.

What data breach procedures we have in place

Our web host would contact us if their servers were breached. Our office is secure. Only customer name, address, phone number, job details and email address (if given) are stored.

Our contact information

Mr D. Stephens, Tel 01237 452323 or info @ ecofreshovencleaning.co.uk (remove spaces)